Please read these terms and conditions carefully as they contain important information regarding use of this website and our online shopping service. These terms and conditions do not affect your legal rights. These terms and conditions can be downloaded from this website. If you need a printed copy of these terms and conditions please contact us and we will send a copy to your address. By ordering goods from us through this website you are deemed to have read, understood and accepted these terms.

1. About us

1.1. We are MOHAN WAREHOUSES LIMITED, trading as AIMELIA (hereinafter referred to as the “Company”, “we” or “us”). Registered office: 145 Cheetham Hill Road, Manchester 8. Registered number: 01105475 (England and Wales). VAT reg. number: 149 1555 54. We can be contacted at:

Address: 81 GREAT TITCHFIELD STREET LONDON W1W 6QR

Telephone: 00 44 207 631 3758

Fax: 00 44 207 323 1201

Email: sales@aimelia.co.uk

1.2. Calls will cost you as per your normal service rate given by your provider [plus pence per minute][normal call rate]. Calls may be recorded for training and quality purpose.

2. Shopping with us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Your payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted to us when we send to you an email that the goods have been sent to you. Our acceptance of your order will take place upon despatch of the product(s) ordered. Our acceptance of your order brings into existence a legally binding contract between us.

3. Price

3.1. The prices payable for goods that you order are as set out in our website. All prices are displayed inclusive of VAT.

3.2. You will be required to pay extra charge for delivery of goods and it might not be possible for us to deliver to some locations. Our standard delivery charges are as follows:

Mainland UK £4

Northern Ireland £5

Isle of Man £5

Channel Islands £6

Others £10

3.3. Prices and delivery costs are subject to change anytime without notice.

4. Delivery of goods to you

4.1. We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. Delivery will be made as soon as possible after your order is accepted and in any event within 7 days of your order.

4.2. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

4.3. Occasionally the manufacture and delivery of your goods may be delayed or postponed. This can be for various reasons such as material shortages, import delays or higher than anticipated demand. If the goods are unlikely to be delivered within the said period of 30 days we will inform you before expiry of the delivery period and will discuss revised delivery timescales. You will not be obliged to accept to a revised delivery date in which case we will refund the entire amount paid by you to us. If we are unable to deliver your ordered items we will refund you entire money paid in relation to your order including postage and packaging.

5. How to pay

5.1. We accept all major debit and credit cards. We are unable to accept cards that are due to expire within the next 10 days. All credit/debit cardholders are subject to validation checks and authorisations by the card issuer.

5.2. If the issuer of your card refuses or does not for any reason authorise payment then you will be notified of this immediately at the check-out stage.

5.3. All methods of payment, including credit cards, are processed once your order is ready for despatch.

6. Amending your order

You can only amend your order within 3 working days of placing an order with us. As soon as you realise that you need to change your order please contact us immediately and one of our advisors will help you. If you amend your order, you may find there are changes to your delivery timescale and/or the price you pay for the item (as you’ll be charged the current selling price on the day you amend the order).

7. Your right to cancel the contract

7.1. You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. No returns or exchanges will be given on items made to your specification.

7.2. To cancel your contract you must notify us in writing.

7.3. If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

7.4. Please also note that you are under a statutory duty to take reasonable care of the goods while the same are in your possession and to ensure that they are not damaged in transit. You are obliged to return goods in a new and unused condition and in their original packaging. We reserve the right not to accept the returned items that are not in a new or unused condition.

7.5. Once you have notified us that you are cancelling your contract, any sum debited to us from your debit/credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

8. Our right to cancel the contract

8.1. We reserve the right to cancel the contract without giving any reason. Usually we will cancel the contract between us if:

(a) we have insufficient stock to deliver the goods you have ordered;

(b) we do not deliver to your area; or

(c) if there are material errors in the description of the goods or their prices as advertised on this website; or

(d) one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

8.2. If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

9. Liability

9.1. If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we will have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.

9.2. If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods. If you notify a problem to us under this condition, our only obligation will be, at your option:

(a) to make good any shortage or non-delivery;

(b) to replace or repair any goods that are damaged or defective; or

(c) to refund to you the amount paid by you for the goods in question in whatever way we choose.

9.3. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we will have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.

9.4. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. Certain national laws may prohibit the importation or exportation of certain of our goods to you. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

9.5. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

9.6. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

10. Events beyond our control

We will have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

11. Indemnification

You will be responsible for complying with all applicable laws in connection with the use of this website. You agree to indemnify and hold us (and our affiliates, successors, assigns, directors, officers, employees, agents and other partners) harmless from and against all allegations, claims, damages, losses, demands, actions, proceedings, costs and expenses (including reasonable legal costs) incurred by us in relation to your use of this website, your violation of any of the terms for the use of this website.

12. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our postal address and all notices from us to you will be displayed on our website from to time.

13. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

14. Third party rights

Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

15. Law, jurisdiction and language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

16. About our website

16.1. All rights, including copyright, relating to this website are owned by or licensed to us. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, distribute or re-post something on this website for any purpose.

16.2. You acknowledge and agree to be bound by the terms of our privacy policy.

16.3. Unless otherwise specified, the materials on this website are displayed solely for the purposes of promoting our products and services available in the United Kingdom and we make no representation that any products or services referred to in the materials on this website are appropriate for use in or available for delivery to other locations outside of the UK. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

16.4. We have taken every care in preparation of the content of this website, in particular to ensure that description of items, prices, delivery costs and other relevant information are accurately mentioned.

16.5. There may be legal notices on other areas of this website, all of which will, together with these terms and conditions govern your use of this website. We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

16.6. If you need any further information about us or our products or services please contact us. We disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

16.7. We will not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website. The views expressed in user generated content are the opinions of those users and are not necessarily those of the Company.

16.8. We make every effort to ensure that our website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website. You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. We will not be liable to any person for any loss or damage, which may arise as a result of any failure by you to protect your password or account.